Senior Product Designer

locationicon Gurgaon, Product | 1+ Year

About CityMall:

CityMall is a community commerce platform focused on 300 million new internet users living in 400 small cities, towns and villages in India. CityMall primarily focused on Grocery, Fresh and Packaged FMCG categories. Smaller towns and cities are untouched by traditional online e-grocers with large players like Grofers & BigBasket present in the top 8 metropolitan cities in India. Key bottlenecks are lack of trust, lack of familiarity to browse and purchase online, low average order values (which makes economic viability a challenge for the platforms), lack of credit in online channels (which neighbourhood stores offer).

CityMall is a highly efficient channel to serve these consumers through "Community Leaders". They are the "Social" & "Geographical" connectors between end consumers and CityMall. They help us in acquiring customers, doing sales & marketing to retain wallet share as well as doing the last mile logistics in their communities making the community-led model more suitable for small towns, cities and villages.

Founded by IIT Delhi and IIT Roorkee alumni with 8+ years of entrepreneurial experience, Citymall aims to create several thousands of such micro-entrepreneurs and empower them to create the go-to e-commerce platform for Bharat.

CityMall is backed by top tier VCs like Elevation, Accel and Waterbridge.

You will enjoy being part of CityMall if you:

  • Are Hungry enough to get your hands dirty and hustle through
  • Have First Principles approach towards any problem
  • Are Humble to accept mistakes and work collaboratively to find answers
  • Love being part of 0 to 1 journey in a start-up

Roles And Responsibilities: -

  • Design flows and experiences that are incredibly simple and intuitive for Bharat users
  • Constantly interact with our users to understand how they consume the app
  • Plan and design wireframe/flow for the feature you are working on
  • Constantly work on improving the customer experience by experimenting with UI and UX
  • Build multiple flows for a single user journey and test with users for feedback
  • Collaborate with product managers, interaction designers, copywriters and engineers to build delightful user experiences

Skills And Experience:-

  • 1-2 Years of experience in Product Design, working on consumer-facing products
  • Must be able to work independently and enjoy working in a fast-paced start-up environment
  • Proficiency with Figma, Sketch, and other design and prototyping tools
  • Bonus points for experience in building/working on Design System
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